1. Are Alexino Cymbals costum made?  Yes ,the most of the Alexino Cymbals are costum made. To join the waiting list for a costum cymbal, a 50 percent deposit of the actual sales price( excluding  shipping) is necassary.I you're not local(Vienna), I prefer to have a Facetime conversation to discuss the specifics of the cymbal(s) I will craft fo you.

But also there is always a small stock of cymbals which are up for grab directly.  Please visit the shop to see what's new, or contact me personally.

2.  Do you offer modifications to existing cymbals? Yes, modifications are available on a case-by-case basis.Please reach out via email to discuss your specific needs. Please keep in mind that modifiying an existing cymbal is always risky and it can crack. Therefor I take no responsibility over the material and the  cymbal will be not refunded or exchanged.

3 . What materials are used to produce the Alexinos? Only the highest quality Turkish B20 blanks are used to craft these instruments, ensuring exceptional sound and durability.

4.  What is your policy on returns and guarantees? Alexino Cymbals are crafted to the customer's specifications, and as such, are non-refundable and cannot be returned. Please note that no warranty is provided.
Rest assured that your satisfaction is of the utmost importance. Should any issues arise, we will work together to find suitable solutions. In the event that a cymbal exhibits visible material flaws, such as cracking, within the first month of ownership, I will gladly exchange it upon the presentation of evidence and personal communication. 

5.How are cymbals shipped,and what are the shipping policies? All cymbals are shipped from Vienna once a week. Before ordering, please check the costums regulations in your country to avoid any potential issues.

6. Is it possible to visit your workshop in Vienna? Yes, it is always possible to visit me at my workshop/house. Please reach out via social media or via e-mail to schedule a visit have a talk,trying cymbals and playing drums!

7. Do you have any cymbals to rent out? No, I don't rent out any cymbals.

8.Can I take some cymbals with me to test them at home,at a rehersal or a concert, before deciding to buy? Sadly no. This is an important factor to avoid any kind of incidents* with the cymbals and keeping their pristine condition 

 *(Signs of use,....the bassist messed up the form and hit the cymbal with his head,fleabites,scratches)